Available tools and troubleshooting
What each Climatiq tool does, and how to fix common problems.
Summary
Once your assistant is connected, it can use the tools below. To connect it, see the setup guide for ChatGPT, Claude, Copilot or developer tools.
Available tools
Your assistant picks the right tool for your question. You don’t need to name tools, but you can if you want a specific one.
We update the tools over time, so their names and the list of tools can change. If you name tools in your prompts or workflows, you may need to adjust them.
Calculate emissions
| Tool | What it does |
|---|---|
| Match emission factor and estimate emissions | Estimates emissions for an activity, material or service described in plain words. The default for general questions. |
| Calculate energy emissions | Calculates emissions from electricity, fuel and heat use. |
| Calculate travel emissions | Calculates emissions from flights, rail and car journeys, and hotel stays. |
| Calculate freight emissions | Calculates emissions for shipments by road, sea, air and rail, including transfers. |
Find emission factors
| Tool | What it does |
|---|---|
| Retrieve emission factors | Lists emission factors in the Climatiq database by text, region, source and more. Text searches return the best match first. Returns factors, not calculations. |
| Match emission factor and estimate emissions | Finds the best-matching emission factor for a plain-language description and calculates the emissions in one step. |
Both tools find emission factors, in different ways:
- Retrieve emission factors lists the factors that match your search terms and filters. Use it to survey what’s available, for example “Which factors do you have for rail freight in Asia?”, or to look up a factor by its ID.
- Match emission factor and estimate emissions uses AI to pick the best factor for a description such as “200 kg of steel”, then returns the calculated emissions along with the factor it chose. Use it when you want to know which factor to use, or want a number.
Your assistant chooses between them based on your question. To steer it, ask to “list emission factors” or to “find the right emission factor”.
Product carbon footprints
A product carbon footprint (PCF) is the emissions from making a product, from raw materials to the factory gate.
| Tool | What it does |
|---|---|
| Create screening product carbon footprint | Creates a first estimate from a product name and location. An AI model suggests the materials and processes, with a confidence level for each. |
| Estimate product carbon footprint | Calculates a PCF from your own data: materials, components and manufacturing energy. |
| Check product carbon footprint request from data files | Turns your own data files into a PCF. Share files such as a bill of materials or production log (.csv, .xlsx or a zip of them). The tool guides your assistant to clean up the data and map it to Climatiq’s PCF format. Your assistant asks you about anything unclear, such as missing units or values. The tool then checks that the result is valid, so it can be calculated with Estimate product carbon footprint. This also works for large files, because your assistant doesn’t need to read them in full. |
| List product carbon footprints | Lists the products you have calculated PCFs for, so you can return to them in a new chat. |
| List product carbon footprint versions | Lists earlier versions of a product’s PCF. |
| Get product carbon footprint | Shows a saved PCF result. |
| Get product carbon footprint request | Shows the inputs of a saved PCF, so you can review or change them. This tool may change in future. If it does, workflows that use it may need adjusting. |
All PCF tools use the PCF API, which is in preview. Screening uses AI-generated assumptions. Use it for a first look, then replace them with your own data. Check product carbon footprint request from data files needs an assistant that can run code on your files, such as Claude with code execution turned on, Claude Code or Cursor.
Troubleshooting
I signed in, but every calculation fails
Log in to app.climatiq.io once, then try again. The first dashboard login is what links your account to the MCP server.
The assistant says it has no Climatiq credentials
The connection isn’t authenticated. If you signed in with your Climatiq login, reconnect Climatiq in your assistant’s settings and complete the login. If you use an API key, check that the Authorization header is set and starts with Bearer .
My API key is rejected
Check that the key is active in API Toolkit → API Keys in the dashboard and that it was copied in full. An invalid key still shows the tool list, so the error appears on the first calculation.
A tool says I have no access, or I reached my limit
Your free trial or plan doesn’t include this calculation, or you have used up its calculations. Get in touch with our Sales team to continue.
A product footprint takes a long time
Screening and large product footprint calculations can take several minutes. Let the assistant finish before asking again, or a second calculation may start.
Where do my usage and saved product footprints go?
It depends on how you connected. If you signed in with your Climatiq login, they go to a project named ‘OAuth Project (Automatically created)’, which Climatiq creates the first time you sign in. If you connected with an API key, they go to the project that key belongs to.
I can’t find a PCF from an earlier chat
Ask the assistant to list your products, for example “Show me the PCFs I’ve calculated”. It searches by product name. If you connected with a different account or API key, the PCF is in another project.
My assistant can’t open the Climatiq login page
Some assistants and tools can’t open a login page. Connect with an API key instead, as described in MCP connections for developers.
Still stuck?
See Getting support or contact our support team . Tell us which assistant you use and the error message you see.